Cancellation Policy

1. Cancellation by Client

Clients may cancel or reschedule a session by notifying us at least 24 hours in advance via email or phone. Cancellations within this window are eligible for a full refund or a free reschedule(subject to availability).

2. Late Cancellations

Cancellations made less than 24 hours before the scheduled sessions, or no shows are non-refundable.

3. Cancellation by Resilient Mindspace

In the rare event that we need to cancel or reschedule a session; we will notify the client as early as possible and offer a full refund or the option to reschedule at no additional cost.

Duration

This cancellation window applies uniformly to both online and in-person sessions: atleast 24 hours before scheduled start timeprop.